Why book on the OFFICIAL WEBSITE
Booking on the OFFICIAL WEBSITE is BETTER. But... why?
Best Price Guaranteed. Why?
The Official Website always offers the Best Online Price Guaranteed because there are no intermediaries.
Yes. Furthermore this will help prevent communication errors. Your booking and your data will be directly received by us.
Direct communication, how does this help me?
We are at your service any time you need us and we provide you only with true information about our hotel. We advise you with your booking before, during and after.
Always available? Every day at any time?
Yes. You are offered a Website Assistance telephone service, which is available from Monday to Friday. For any other questions you can always call our hotel's Customer Support number, which is available 24 hours a day.
What does immediate confirmation mean?
The moment you make your booking it is registered on our system instantly as there are no intermediaries. Confirmation of availability is effective at that same moment, avoiding overbookings and inconvenient transfers to other hotels.
Direct payment at the hotel?
Yes. You may pay on arrival, there is no rush. *If your rate terms and conditions allow it (non-refundable rates will be charged immediately).
What if I have a problem with my booking?
You will manage it directly with us and we will do everything in our power to resolve it as soon as possible.
Are there any special advantages for OFFICIAL WEBSITE bookings?
Yes. Not only do we guarantee you the best prices, but you will also receive a welcome gift upon your arrival.
But does this mean I will enjoy room assignment advantages?
Yes. We always offer our customers the best available room in their chosen category.
How do I know the booking process is 100% secure?
Your browser will verify this at the time of payment, showing the "green padlock" icon. Furthermore, all your data will be managed in accordance with the Personal Data Protection Act and your credit card details will be hosted in an inaccessible system, if payment is made before your arrival.
If I don't have to pay until I arrive why do I need to provide my credit card number?
Your credit card is just used as a guarantee. If you are to pay on arrival it won't be used.
For further questions please don't hesitate to contact us.
And remember: for official website bookings,
THERE ARE ONLY ADVANTAGES!